Privacy Policy

STELLA LAB collects personal information that you voluntarily provide when you interact with our website, request a quote, or engage our services. This information may include:

• Contact information: name, email address, phone number, and company name

• Business information: project requirements, product specifications, and order details

• Technical data: IP address, browser type, device information, and browsing behavior on our site

• Communication records: correspondence, inquiry details, and feedback

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for cosmetic manufacturing services

• To process and fulfill your orders, including formulation development and production

• To communicate project updates, delivery schedules, and important notices

• To improve our website, services, and customer experience

• To comply with legal obligations and regulatory requirements

STELLA LAB implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit using SSL/TLS protocols, secure storage of personal data with restricted access controls, regular security audits and vulnerability assessments, and employee training on data protection best practices.

We comply with the General Data Protection Regulation (GDPR) for our European clients and partners, as well as Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data. We ensure that any international transfer of personal data is carried out with appropriate safeguards in place.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. We use the following types of cookies:

• Essential cookies: Required for the website to function properly, including session management and security

• Analytics cookies: Help us understand website usage patterns to improve our content and user experience

• Preference cookies: Remember your language and display preferences for a personalized experience

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you

• Right to rectification: You can request correction of any inaccurate or incomplete data

• Right to erasure: You can request deletion of your personal data under certain circumstances

• Right to data portability: You can request your data in a structured, machine-readable format

• Right to object: You can object to the processing of your data for certain purposes

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: